Frequently Asked Questions

Top-Chalets specializes in the rental of luxury chalets and apartments in Königsleiten, Austria. Their accommodations serve as comfortable, well-equipped bases for enjoying the Zillertal Arena all year round.

Every property offered by Top-Chalets is situated in the village of Königsleiten, the highest village in the Zillertal Arena ski area.

Top-Chalets is 100 % local to Königsleiten, personally knows all properties and owners, and operates an on-site reception desk at Aparthotel Sterngucker for direct guest support during each stay.

You can choose from luxury chalets, apartments, and aparthotel units, each offering varying sizes, layouts, and amenities such as balconies, terraces, saunas, or whirlpools.

Yes. Several listings, including Haus Alpina Top 6, Haus Märchenwald 182, and various Sterngucker apartments, are positioned right on practice slopes or main ski runs for true ski-in/ski-out convenience.

Options range from small 2-room apartments that sleep 2–4 guests up to spacious units like Sterngucker apartments that accommodate 10–12 people, allowing couples, families, and larger groups to find a suitable fit.

Yes. The company offers dedicated winter and summer listings so guests can enjoy snow-sure skiing between December and April or explore the mountains during the warmer months.

Aparthotel Sterngucker houses the Top-Chalets reception and service desk and features an à-la-carte restaurant serving breakfast, lunch, and dinner.

Yes. The à-la-carte breakfast, lunch, and dinner options are open to both hotel residents and external visitors.

Königsleiten offers ski lessons for beginners and advanced skiers, and local rental stores carry a broad selection of ski and snowboard gear, ensuring guests are fully equipped for the slopes.

Yes. Top-Chalets lists multiple apartments and chalets that allow Friday or Sunday arrivals, helping guests avoid peak Saturday traffic.

Yes. Owners of chalets or apartments in Königsleiten can partner with Top-Chalets to market and rent out their properties.

You can reach them by email at info@top-chalets.com, by phone at +31 (0)180 31 05 35, or through the contact form on their website.

The office is available Monday through Friday from 09:00 to 17:00 (local Dutch time).

The company’s office address is Tweemanspolder 6a, nr 33, 2761 ED Zevenhuizen ZH, The Netherlands.

During your stay you can visit the Top-Chalets reception desk located inside Aparthotel Sterngucker in Königsleiten.

Königsleiten is accessible by car, plane, or train. Direct train connections reach neighboring stations, after which buses or taxis complete the journey to the village.

The trip from Innsbruck to Königsleiten takes roughly one hour by car.

The Zillertal Arena provides 150 km of pistes served by 52 lifts, covering runs from easy blue slopes to challenging black descents.

The ski region is described as snow-sure from December through April.

Skiers, snowboarders, and mountain enthusiasts seeking high-quality, slope-side accommodations in the Zillertal Arena will benefit, whether traveling as couples, families, or larger groups up to 12 people.

Yes. Listings such as the Sterngucker 10–12 person apartment and Haus Alpina Top 6 (up to 10 guests) are tailored for bigger families and groups.

You can subscribe to the Top-Chalets newsletter or follow their social media channels to receive the latest updates and promotions.

You can find up-to-date weather forecasts and live webcam footage on the dedicated “Weather and webcams” page linked from the Top-Chalets website.

The website interface can be switched between Dutch (nl), English (en), and German (de), ensuring information is accessible in all three languages.

Top-Chalets works closely with Aparthotel Sterngucker in Königsleiten, where the company maintains its on-site reception and service desk.

All active promotions and discounted accommodations are listed on the dedicated “Offers” page of the Top-Chalets website.

Yes. Guests can log in via the “My Top-Chalets” section on the website to access their reservation information.

Yes. Haus Am Kirchbichl UG features a private sauna, while Haus am Edelweissanger offers both a sauna and a whirlpool.

Yes. Listings such as Wiesberger Top 43, Sterngucker 10–12 person apartments, and Haus Alpina Top 6 highlight south-facing balconies or terraces that provide scenic views of the surrounding mountains, valleys, or nearby slopes.

No. Top-Chalets rents and manages only those chalets and apartments that are situated inside Königsleiten; it does not offer properties located in other villages or resorts, nor does it partner with owners whose accommodations lie outside the village.

Yes. The Zillertal Arena, which includes Königsleiten, is promoted as a typical Austrian winter-sports area with vibrant après-ski, giving guests plenty of bars and social venues to enjoy after a day on the slopes.

Königsleiten hosts two ski schools: Ski school Unterwurzacher and Ski school Obermoser, together employing more than 40 professional instructors.

Yes. The local ski schools note that Dutch-language instruction can be arranged on request.

Yes. Restaurant Sterngucker provides a half-board package that includes a full à-la-carte breakfast each morning and a set dinner in the evening.

Top-Chalets markets the property, welcomes guests at the on-site reception, takes care of upkeep, conducts weekly cleaning plus a free end-of-season final cleaning, and remits rental income to owners on a monthly basis.

No. According to the general conditions, Top-Chalets acts solely as an intermediary for property owners and is not the owner of the accommodations.

No. The house rules explicitly state that smoking, deep-frying, and pets are not allowed inside any accommodation, and extra cleaning costs may be charged for violations.

Complaints must be made in writing to Top-Chalets within 24 hours so the team can take appropriate action; unresolved issues can be escalated in writing within two weeks after the stay.

Aparthotel Sterngucker offers 24 spacious, luxury apartments in three configurations: 2-room, 3-room, and 4-room units.

Innsbruck Airport is the nearest, although Munich and Salzburg airports are also commonly used gateways for reaching Königsleiten.

A 50 % deposit of the principal sum is due within 14 days of receiving the written booking confirmation. The remaining balance must be paid at least six weeks before the rental period begins. If you book six weeks or less before arrival, the full amount is payable within five days of confirmation or sooner so that it is settled before your stay.

Yes. Article 5.2 of the General Conditions requires guests to park only in the designated parking space(s) belonging to their accommodation, confirming that each property provides its own parking area for resident vehicles.

Yes. All cars using Austrian highways must display a valid Autobahn vignette, which can be purchased at Austrian border crossings or in advance from the ANWB in the Netherlands.

Yes. When a blue round road sign shows a car tire with a snow chain, vehicles must fit snow chains; a similar sign with a red line indicates the chains must be removed afterward.

The village of Königsleiten sits at approximately 1,600 metres above sea level, contributing to its snow-sure conditions from December through April.

Guests must not exceed the accommodation’s maximum capacity, must park only in the designated spaces, and must observe the house rules that prohibit smoking, deep-frying, and bringing pets inside the properties.

Yes. Austrian regulations make winter tires compulsory from 1 November to 15 April whenever roads are snowy, icy, or slushy.

Yes. The summer package for the Sterngucker 4-room apartment lists “Free Mountaincart” as one of the included facilities for guests.

Yes. The Sterngucker 4-room apartment package specifies that guests receive a complimentary Guest Mobility Ticket for Salzburgerland public transport.

Yes. The Sterngucker 4-room apartment description confirms that both a washing machine and a dryer are on site; use is possible for an additional fee.

No. Clause 9.3 of the General Conditions states that Top-Chalets is never liable for theft, loss, or damage of any kind that occurs during or as a result of a stay in one of the accommodations.

Yes. Article 4.4 of the General Conditions allows Top-Chalets to have part or all of the agreed services performed by third parties whenever this is required for proper execution of a booking.

No. According to Article 4.2 of the General Conditions, Top-Chalets is not responsible for the photos, descriptions, or other information about the accommodations, and guests cannot claim error if the property differs from what is shown.

Top-Chalets is registered with the Dutch Chamber of Commerce under number 24421336.

The on-site reception team welcomes you on arrival, hands over your keys, and is available throughout your stay to answer questions, provide local tips, and offer practical advice so you can make the most of your time in Königsleiten.

Yes. The village hosts a dedicated practice zone with children’s lifts, gentle slopes, and a separate kids’ meadow, making it ideal for young learners and first-time skiers.

Yes. Article 8.4 of the General Conditions permits you to transfer the booking, provided you notify Top-Chalets in writing and do so in good time. Under Article 8.5, both you and the new traveller are then jointly and severally liable for fulfilling all obligations tied to the original reservation.

According to Article 8.6 of the General Conditions, Top-Chalets may cancel or dissolve a booking when there are serious circumstances—such as force majeure—that make it unreasonable to expect the company to continue with the agreement.

Two popular options are the Yodelwanderweg (Yodelwalk), featuring eight playful stations such as a giant cow-bell and an alpine horn, and the Planet Walk, an educational route that presents the solar system to scale while you enjoy the alpine scenery.

Take the Plattenkogel route to the Gletscherblickalm; the trail rewards hikers with sweeping glacier vistas, and the mountain hut serves traditional regional food and house-made cheeses.

Yes. Gas, water and electricity are expressly included in the weekly rental price for every accommodation.

Guests always pay separate fees for bed-linen and towels, final cleaning, a reservation fee, and the local residence (tourist) tax.

The privacy statement lists data such as your name, address, gender, vehicle licence-plate number, location details, bank-account number, email address, phone number, IP address, cookie ID and technical browser information. These items are used to give you website access, process bookings and payments, manage customer relations, analyse site usage, develop products and services, display interest-based advertisements, and, when necessary, trace unlawful conduct.

Top-Chalets applies careful security procedures so that only authorised personnel can view your records and all access is safeguarded. The company states that these technical and organisational measures are designed to prevent unauthorised access or misuse of the personal information it processes.

Standard limits are 50 km/h in built-up areas, 100 km/h on roads outside towns, and 130 km/h on freeways. Between 22:00 and 05:00, a reduced limit of 110 km/h applies on the A10, A12, A13 and A14 motorways.

No. LPG is available at only about 40 stations nationwide, so drivers should plan refuelling stops carefully before setting out.

You can take the Nightjet night train from Amsterdam or Utrecht to Jenbach or travel on ICE services via Düsseldorf or Frankfurt. From Germany, options include an ICE from Munich to Jenbach or a Nightjet from several northern cities; once in Jenbach, the Zillertalbahn plus a bus or taxi will bring you to Königsleiten.

Yes. Article 3.1 of the General Conditions states that a booking can be made via the online form or by submitting a request by phone or email, after which Top-Chalets must confirm and accept the reservation.

Yes. Article 3.2 allows a renter to make a booking for a third party, provided the renter obtains that party’s consent. Both the original renter and the third party remain jointly and severally liable for all booking obligations.

No. Article 2.6 clarifies that Top-Chalets only arranges temporary vacation rentals for recreational purposes; the properties may not be used as long-term residential or business premises.

Top-Chalets remits accumulated rental income to homeowners on a monthly basis, as outlined in the homeowner information section.

Top-Chalets advises flying to Innsbruck (the nearest airport) or to the larger hubs of Munich and Salzburg; all three airports provide convenient onward connections to Königsleiten by train, bus, or taxi.

The Guest Mobility Ticket lets visitors use all public-transport services throughout Salzburgerland free of charge from the moment they arrive in Königsleiten.

In Wald-Königsleiten you can hire modern e-bikes through the local e-BOB programme, giving you a comfortable and CO₂-neutral way to explore the alpine surroundings.

Yes. When you book your accommodation you can simultaneously order Zillertal Arena ski passes, which will be waiting for you at the Top-Chalets reception in Aparthotel Sterngucker. No administration fee is charged; you only pay a €2 deposit for each reusable chip card, refunded when you return the card undamaged.

For winter 2026–2027 the official season runs from 4 December 2026 through 11 April 2027, giving guests more than four months of lift-served skiing.

The 6-day Zillertal Super Skipass for the 2026–2027 season is priced at €399. Youth and children’s rates are €319 and €179.50 respectively.

The Reichenspitze Top 7 apartment includes a bathroom fitted with a Sun-Shower.

Yes. Reichenspitze Top 7 has a dedicated ski-boot dryer located in the cellar.

For the half-board package, up to two children aged 12 or under stay free of charge, while each additional child aged 14 or under is charged €38 per day.

During high season (04 July – 04 September 2026) the Sterngucker 4-room apartment can only be booked for a minimum of seven consecutive nights.

Yes. All Sterngucker apartments share a ski cellar where guests can store and dry their gear after skiing or snowboarding.

The Off-piste Activities page on the Top-Chalets website explains that, away from the ski runs, guests can explore the surrounding alpine nature and choose from many exciting non-ski activities available in and around Königsleiten.

Yes. The Events section notes that Königsleiten offers both a daily programme of happenings and unique celebrations, giving visitors several opportunities to join local festivities during their stay.

Under the privacy statement, you may request access to your data or ask that it be changed, moved, supplemented, or deleted. Send your request via the website’s contact form, email info@top-chalets.com, or call +31 (0)180 31 05 35.

The privacy statement notes that Top-Chalets keeps personal data only as long as necessary to fulfil the purposes described; afterwards the information is deleted.

Article 12 of the General Conditions states that Dutch law exclusively applies to every booking, the Vienna Sales Convention is excluded, and unresolved disputes must be brought before the competent court in The Hague.

Article 11 cites storm, floods, extreme weather, fire, strikes, terrorism, and negative travel advice as force-majeure events. During such circumstances Top-Chalets’ obligations are suspended and new arrangements will be agreed with guests.

No. Article 5.5 of the General Conditions states that electric vehicles may only be charged at a designated charging station and that plugging into regular sockets in the accommodation is not permitted.

No. Article 5.3 specifies that ski boots may not be worn inside the accommodations; they must be placed in the dedicated storage or drying area provided for ski equipment.

Under Article 5.4, guests must separately dispose of bottles, paper, and residual waste themselves, and the kitchen—including any dishwasher and oven—must be left clean on departure.

No. Article 8.3 of the General Conditions specifies that each accommodation is rented per full rental period regardless of how many guests occupy it. Only mandatory per-person charges (such as bed-linen, towel, or tourist-tax fees) may be partly refunded when fewer people stay.

Yes. The privacy statement confirms that functional and analytical cookies are placed to remember your preferences and measure site usage. You can refuse or delete these cookies through your browser settings, but some interactive features may then not work correctly.

No. The privacy statement states that Top-Chalets treats your data confidentially and will not provide the personal data collected via its website to third parties for their direct-marketing purposes.

No. Article 9.3(b) of the General Conditions specifies that Top-Chalets is never liable for the incorrect functioning or non-functioning of technical equipment in the accommodations.

You can rent or buy skis, snowboards, and other gear at four local shops: Sport Unterwurzacher, Sport Hölzl, Sportshop Rieder, and Sport 1600 Novak.

Yes. The same four sports stores—Sport Unterwurzacher, Sport Hölzl, Sportshop Rieder, and Sport 1600 Novak—also provide maintenance and servicing for personal ski and snowboard gear.

Yes. Several listings explicitly list laundry facilities: Haus Alpina Top 6 includes its own washing machine, Am Dorfplatz Top 17 offers a washing machine and access to a tumble dryer (for a fee), and all Sterngucker apartments have on-site washing machines and dryers available to guests.

Yes. If the chosen accommodation requires a deposit, it must be paid in advance—no later than with your final payment—and Top-Chalets refunds the amount within one week after departure, provided no defects or damage have occurred.

If any payment is not made in full or on time, you are immediately in default; Top-Chalets may dissolve the contract, cancel the booking, and charge the applicable cancellation costs.

Top-Chalets highlights several warm-weather options: cycling on alpine routes, scenic hiking, an exhilarating zipline, and a summer toboggan run—all easily reached from your accommodation in Königsleiten.

Yes. The on-site Restaurant Sterngucker features both an indoor dining room and an inviting outdoor terrace where guests and external visitors can enjoy meals and drinks.

Article 6.2 of the General Conditions lists three Sunday-to-Sunday rentals: Am Dorfplatz Top 15, Wiesberger Top 43, and the Yetterhütte chalet.

Two listings start and end on Fridays: Chalet Schneespaß and Reichenspitze Top 7 (both 16:00 check-in and 09:00 check-out as specified in Article 6.2).

Yes. The Chalet Sunnalm description specifies that firewood for the stove oven is provided free of charge.

Top-Chalets lists two local cab providers for door-to-door transfers: Taxi Willi (+43 664 392 3826, info@taxi-willi.at, taxiwilli-zillertal.com) and Connecto (connectotransfers.com). Both companies offer reliable rides from nearby airports or rail stations directly to Königsleiten.

No. The privacy statement says the website and services do not intend to gather information about visitors younger than 16 unless a parent or guardian has given consent. If data is obtained inadvertently, parents can contact info@top-chalets.com to have it removed.

Haus Märchenwald 182a includes a dedicated two-person infrared sauna, allowing guests to enjoy a soothing heat session in the privacy of their own chalet.

Yes. The Chalet Schneespaß listing specifies a built-in ski-boot dryer, so guests can dry their boots and gear after a day on the slopes.

Chalet Home Sweet Home is the biggest property in the Top-Chalets portfolio and can host up to 26 guests, making it ideal for reunions, multi-family holidays, or corporate retreats.

Yes. Chalet Sunnalm includes a dedicated ski room equipped with a ski-boot dryer for up to eight pairs of boots.

Chalet Sonnenspaß offers three covered parking spaces located in the carport directly in front of the chalet.

The two local ski schools—Ski school Unterwurzacher and Ski school Obermoser—together employ more than 40 professional teachers, ensuring ample capacity for group or private lessons.

Beginning with the 2026–2027 winter season, Reichenspitze Top 1 will feature two bathrooms (one newly added with shower, toilet, and sink, and one renovated), the separate toilet will be removed, the niche sleeping area will be converted into a new bedroom with a bunk bed, and the apartment layout will be updated accordingly.

Reichenspitze Top 1 provides two covered parking spaces with clearance heights of 2.10 m and 2.20 m, located directly at the property.

Yes. The website states that the contact form is protected by Google reCAPTCHA, and use of the form is subject to Google’s Privacy Policy and Terms of Service.

Article 8.1 of the General Conditions states that cancellations up to 6 weeks before the rental period incur a fee of 50 % of the total principal sum, while cancellations made within 6 weeks of arrival are charged 100 %. Article 8.2 adds that mandatory per-person costs—such as bed-linen, towels, tourist tax, and the reservation fee—are non-refundable unless you cancel at least 7 days before the rental period, in which case a partial refund of those specific costs is possible.

Yetterhütte offers two covered parking spaces located directly in front of the chalet.

Yes. Yetterhütte has a dedicated ski room equipped with a ski-boot dryer for guests to dry their gear after a day on the slopes.

Yes. Article 5.1 of the house rules states that additional cleaning costs may be imposed if the accommodation is used improperly or is not left in the prescribed clean condition when you check out.

The privacy statement notes that, under Dutch privacy legislation, you have the right to lodge a complaint with the Dutch Personal Data Authority (Autoriteit Persoonsgegevens) regarding Top-Chalets’ processing of your personal information.

Restaurant Sterngucker offers an à-la-carte breakfast, lunch, and dinner that are available to both hotel guests and external visitors.

The privacy statement identifies the company as Top-Chalets V.O.F., a Dutch general partnership registered under Chamber of Commerce number 24421336.

No. The website disclaimer states that email transmitted over the Internet is not secure unless otherwise specified, so sending information by email is at your own risk.

Reichenspitze Top 7 offers two covered parking spaces with clearance heights of 2.10 m and 2.40 m, located directly at the property.

Yes. The apartment description states that a dedicated ski-boot dryer is installed in the cellar for guests to dry their equipment.

Chalet Schneespaß supplies two covered parking spaces in the carport plus one additional parking place directly in front of the chalet.

Chalet Home Sweet Home features a dedicated wellness center that offers guests a private Finnish sauna and an infrared cabin for exclusive use.

Am Dorfplatz Top 44 comes with one covered parking space reserved exclusively for guests of the apartment.

Yes. The listing specifies that a washing machine is available and guests can use a tumble dryer on site for an additional fee.

Restaurant Sterngucker serves expertly prepared dishes in an authentic Austrian atmosphere. Guests can enjoy full à-la-carte breakfast, lunch, and dinner in the cosy dining room, at the bar, or on the outdoor terrace.

Yes. The apartment description lists both a fully-equipped kitchen with a dishwasher and a private washing machine for guest use.

The 4-room Sterngucker 10–12 person apartment covers about 120 m² and features a south-facing balcony with sweeping views of the Reichenspitzegruppe and the Plattenkogel.

Every Sterngucker apartment kitchen comes equipped with both a Nespresso machine and a standard filter coffee maker, giving guests a choice of espresso-style or drip coffee.

The Sterngucker 8–10 person apartment includes two covered parking spaces that are reserved exclusively for guests staying in that unit.

Youth discounts apply to guests born from 2008 to 2011, while child discounts cover those born from 2012 to 2020. Children born on or after 1 January 2021 may travel free of charge provided they are accompanied by a paying person and do not occupy their own seat; an ID card must be shown to confirm the year of birth.

Yes. The description of Restaurant Sterngucker states that, in addition to its dining area and terrace, it has a cosy bar where guests and external visitors can relax with drinks.

The Romantic Wildgerlostal offers scenic alpine trails that lead past several welcoming huts and alms—including Finkau, Seestüberl, Bärschlagalm, Trischlalm, and the high-alpine Zittauerhütte—so hikers can enjoy varied landscapes and traditional refreshments along the way.

The Salzach Valley route guides hikers through lush valley terrain up to the Salzachjochhütte, where you can pause for regional dishes and a friendly mountain-hut atmosphere before returning to Königsleiten.

Yes. Yetterhütte’s fully equipped kitchen comes with a Nespresso machine in addition to a dishwasher, microwave, and oven.

Yetterhütte contains two bathrooms: one with a shower and toilet, and another with a bathtub combined with a shower. A separate toilet is also available on the ground floor.

No. Article 6.3 of the General Conditions states that tenants have no claim to the accommodation outside the specified rental period, and Article 6.4 authorises Top-Chalets to deny access or remove guests—and charge any resulting costs—if they occupy the property earlier or later than agreed.

Yes. Article 5.2 of the General Conditions states that if a guest does not occupy all of the parking spaces allocated to an accommodation, Top-Chalets may allocate the unused spaces to another tenant without providing a refund to the original guest.

Yetterhütte is a detached 5-room chalet of approximately 120 m². From its south-facing terrace and balcony you enjoy sweeping views of the Reichenspitzegruppe and the Plattenkogel.

Yes. The chalet sits right on the slope, so you can clip into your skis at the front door and ski directly back to the property.

The Free Mountaincart is a summer guest benefit included with your Top-Chalets booking. It lets you ride the gondolas in both Königsleiten and Gerlos free of charge, giving you easy, unlimited access to mountain trails and activities throughout your holiday.

Under Article 10.1–10.2 of the General Conditions, if a complaint was not resolved during your stay you must send a written notice to Top-Chalets no later than two weeks after departure; complaints submitted after this period are not obliged to be handled.

No. Visitors may only view the information online and use the website’s offered functionalities. Taking over, multiplying, or publishing any content or functionality requires prior express permission from Top-Chalets.

Some images and photographs on the Top-Chalets website are the property of Zillertal Arena and are used with its permission. All rights to those images are reserved by Zillertal Arena.

The website may link to information provided or offered by third parties. Top-Chalets states that it does not further assess that information for reasonableness, accuracy, completeness, or timeliness and disclaims liability for it.

Chalet Sonnenspaß is an authentic Austrian 7-room chalet of approximately 210 m² for 12 persons. It is spread over 3 floors and has a south-facing terrace and balcony.

Haus Alpina Top 6 is a 5-room apartment of about 105 m² suitable for 10 people. It has a south-facing balcony and terrace and is located directly on the practice slope in the heart of the village.

Haus Am Kirchbichl UG is a spacious 4-room chalet of approximately 120 m² on the ground floor. It is suitable for 7 to 9 people and includes a sunny south-facing terrace and private sauna.

Yes. The offers information states that at Aparthotel Sterngucker guests can stay from just a few days to a long weekend in winter, with an option to request a free, no-obligation offer.

Chalet Schneespaß is an authentic Austrian 6-room chalet of about 210 m², suitable for 12 persons. It is spread over 3 floors and includes 5 bedrooms, 5 bathrooms, a south-facing terrace and balcony, and views from its location in Königsleiten.

The retrieved homepage highlights include Wiesberger Top 43, Am Dorfplatz Top 17, Sterngucker - 10 to 12 persons, Haus Alpina Top 6, Haus Märchenwald 182, and Haus am Edelweissanger. The highlighted cards show brief details such as capacity, bedrooms, bathrooms, and a link to view the accommodation.

The offers page lists Haus Am Kirchbichl UG for 28-03-2026 to 04-04-2026: 7 nights, 9 persons, 3 bedrooms, with a price from €2,075 instead of €2,555. It also lists Haus Märchenwald 182a for 04-04-2026 to 11-04-2026: 7 nights, 8 persons, 4 bedrooms, with a price from €1,995 instead of €3,625.

The summer offers section lists Am Dorfplatz Top 44, Chalet Sonnenspaß, and Home Sweet Home. The cards show each accommodation’s type, capacity, number of bedrooms and bathrooms, and a link to view the accommodation.

The summer homepage highlights Chalet Sunnalm, Haus Märchenwald 182, and Chalet Sonnenspaß. Each highlighted card includes a short description, guest capacity, bedroom count, bathroom count, and a link to view the accommodation.

Home Sweet Home is described as a detached 12-room chalet of approximately 400 m². It is suitable for 26 persons and includes eight bathrooms and its own wellness center with a Finnish sauna and infrared cabin.

Haus Märchenwald 182 offers approximately 150 m² of living space and accommodates up to 8 guests. It is a spacious 5-room chalet with a sunny terrace and a south-facing balcony.

Top-Chalets states that it takes great care in compiling and maintaining the website, but inaccuracies or imperfections may still occur. The disclaimer says Top-Chalets accepts no liability for damages resulting from those inaccuracies or inadequacies.

The disclaimer states that the website, Privacy Statement, and disclaimer are governed by Dutch law.

Chalet Home Sweet Home is located just 50 meters from the Dorfbahn and almost directly on the practice slope in the village center. The chalet also has a southern exposure, giving it plenty of sunlight.

Haus Am Kirchbichl UG is located in the heart of the village, just steps away from the practice slope. It is described as ideally located for guests who want easy access to the village and slope area.

Top-Chalets has been offering and renting popular accommodations in Königsleiten for many years. The retrieved information does not provide a specific founding year or exact start date.

Yes. Homeowners who want more information about offering their chalet or apartment for rental through Top-Chalets are invited to contact the company without obligation.

Chalet Schneespaß is located almost directly at the bottom of the practice slope in the center of Königsleiten. The summer listing also describes it as being in the middle of Königsleiten.

Am Dorfplatz Top 44 is a 2-room apartment for 2 to 4 persons. It has 1 bedroom, 1 bathroom, stunning views, and an east-facing balcony.

Chalet Sunnalm is described as a detached 4-room chalet located right on the edge of the forest in Königsleiten. It accommodates 8 persons and has 3 bedrooms and 2 bathrooms.

No. Pets are not permitted in any Top-Chalets accommodation; therefore, no pet-related fees apply.

Bed linen, towels, and final cleaning are generally billed as separate mandatory costs. These services are included only for summer bookings at Sterngucker.

Nightly rates are not generally available. For Aparthotel Sterngucker in summer, half-board costs €75 per person per night in low season (26 Jun – 3 Jul 2026 and 5 Sep – 4 Oct 2026) and €99 per person per night in high season (4 Jul – 4 Sep 2026). Up to two children aged 12 or under stay free, while each additional child aged 14 or under is €38 per day. Promotional offers include “book 4 nights, pay for 3” from 5 Sep – 4 Oct 2026 and “book 7 nights, pay for 6” from 26 Jun – 3 Jul 2026 and 22 Aug – 4 Oct 2026.

On-site parking is available for all guests and is included for the number of spaces indicated in your booking. Additional parking spaces can be arranged for an extra fee. A designated charging point for electric vehicles is also available; use of this charger is subject to a separate fee.

Standard check-in is on Saturday from 16:00, with check-out the following Saturday by 10:00. Exceptions are: Home Sweet Home (Saturday 16:00 – next Saturday 09:00); Dorfplatz Top 15 and Wiesberger Top 43 (Sunday 16:00 – next Sunday 10:00); Yetterhütte (Sunday 16:00 – next Sunday 09:00); Chalet Schneespaß and Reichenspitze Top 7 (Friday 16:00 – next Friday 09:00). Occupancy outside the confirmed rental period is not permitted.

Payments for both the booking deposit and the remaining balance must be made via bank transfer. No other payment methods are accepted.

Bed linen and towel service are normally not included in the rental price and must be purchased for an additional, mandatory fee. The sole exception is summer stays at Aparthotel Sterngucker, where this service is included in the price.

Baby cots and high chairs are available upon request. These items are provided free of charge.

Sterngucker 107

The listings that specify a built-in ski-boot dryer are Reichenspitze Top 7 (in the cellar), Chalet Schneespaß, Chalet Sunnalm, and Yetterhütte. Each property provides heated racks so guests can dry their boots and gear after a day on the slopes.

Haus Märchenwald 182a is positioned right on the Märchenwald slope, giving guests true ski-in/ski-out access. The chalet also boasts south- and west-facing outdoor areas with sweeping mountain views.

Yes. The spacious 4-room penthouse Haus am Edelweissanger lies immediately next to the ski runs and offers a sunny south-facing balcony overlooking the slopes.

The on-site reception desk at Aparthotel Sterngucker is open daily from 08:00 to 17:00. Guests are welcome to visit during these hours for any assistance or inquiries.

Toiletries such as soap, shampoo, and toilet paper are not provided in the chalets and apartments. Guests should bring their own supplies.

Top-Chalets does not arrange airport or rail-station transfers. Guests are responsible for booking their own transportation directly with taxi or transfer services.

There is no additional charge for using private wellness facilities such as saunas or whirlpools in accommodations that offer them. Guests may enjoy these amenities free of cost throughout their stay.

Top-Chalets does not provide interim housekeeping or linen-change services during a stay. Therefore, no additional fees apply for these services.

The nearest supermarket is approximately 500 metres from the accommodations. Standard hours are 07:30–12:30, with additional opening from 14:00–18:00 during the main season. The store is closed on Sundays.

None of the chalets or apartments are equipped with air conditioning.

Yes. Aparthotel Sterngucker provides a luggage storage facility for guests arriving before the official check-in time or departing after check-out.

Top-Chalets does not arrange babysitting or childcare services. It is also unable to recommend local childcare providers.

A doctor’s practice is situated at the entrance of Königsleiten and is available throughout the day during the winter season; it is closed in summer. When the Königsleiten practice is closed, guests can seek medical care in Gerlos or Wald im Pinzgau.

Top-Chalets does not provide travel or cancellation insurance. Guests are responsible for arranging any desired insurance independently before their stay.

Top-Chalets does not arrange private chef or catering services for groups staying in large chalets such as Home Sweet Home. These services are currently not offered.

Top-Chalets generally does not offer loyalty discounts or repeat-guest benefits. Each stay is therefore subject to the standard rates in effect at the time of booking.

Guests may request an early check-in or late check-out, but a 100% confirmation cannot be provided in advance. The property will accommodate such requests when possible, subject to availability.

Top-Chalets cannot pre-book ski-locker storage at the Dorfbahn or any other lift station for its guests.

The security deposit is not a fixed sum; it varies by accommodation. The exact amount differs according to the specific property type.

Sterngucker accommodations feature on-site electric-vehicle charging points. Charging is billed at €0.60 per kW.

There is no minimum age requirement for the main booker, and groups made up exclusively of younger guests are permitted without restrictions.

Top-Chalets does not offer grocery delivery or a daily fresh-bread service for its chalets and apartments.

Guests of chalets or apartments outside Aparthotel Sterngucker may add meals at Restaurant Sterngucker. Breakfast is priced at €16 per adult in summer and €17 per adult in winter, while half-board costs €47 per adult in both seasons. Children up to 14 years receive a 50 % discount on these rates.

The tourist tax is €5 per person per day for guests aged 15 and above. Children younger than 15 years are exempt from this charge.

Yes. The summer package for the Sterngucker 4-room apartment specifically lists "Wellness" as an included facility, so guests have free access to the on-site wellness area during their stay.

Article 7.1 of the General Conditions states that all rental prices are quoted per week in euros and already include VAT.

Yes. The listed included facilities for the Sterngucker 4-room apartment specify that half board at Restaurant Sterngucker—covering breakfast and dinner—is already built into the summer rental price.

Chalet Sunnalm is an attractively furnished 4-room chalet of about 80 m² spread across three floors.

Haus Märchenwald 182a offers roughly 150 m² of living space across five rooms and comfortably accommodates up to eight guests.

No. Top-Chalets arranges and pays for a thorough final cleaning at the end of each winter season, so homeowners incur no cost for this service.

Chalet Sonnenspaß is centrally located in the middle of Königsleiten, offering guests easy access to village facilities while enjoying its south-facing terrace and balcony views.

Yes. The description for Haus Märchenwald 182 states that the chalet lies "right on the Märchenwald slope" and has south-facing outdoor areas, giving guests genuine ski-in/ski-out convenience.

Haus am Edelweissanger is a 4-room penthouse for up to 6 guests, containing 3 bedrooms and 2 bathrooms.

Go to the “Search and Book” section on the Top-Chalets website. Use top-chalets.com/summer/search-and-book for summer listings and top-chalets.com/search-and-book for winter accommodation, where you can check real-time availability and finalise your reservation online.

Upon arrival, go to the Top-Chalets reception desk inside Aparthotel Sterngucker in the centre of Königsleiten. The on-site team will hand over your accommodation keys and assist you with check-in.

No. Article 8.3 of the General Conditions states that partial cancellation is not possible; each accommodation is rented for the full period regardless of the final number of guests.

Article 9.2 limits any liability to the amount of the invoice or, when the damage is insured, to the sum actually paid out by the insurer.

Yes. Outside reception hours, assistance is available by emailing info@sterngucker-koenigsleiten.com or by calling +43 6564 8770.

Top-Chalets does not offer discounted ski-pass bundles or accommodation-plus-lift-ticket packages. Guests may obtain lift tickets separately through the ski area.

Every chalet and apartment comes fully equipped with all essential kitchen items, such as cookware, utensils, and other basic necessities. Guests will have everything required for standard meal preparation upon arrival.

Wi-Fi is available in all accommodations and is included in the rental price. Guests can enjoy unlimited internet access at no additional cost.

Top-Chalets is unable to arrange key collection after 17:00. However, they can provide guests with the contact number of a local taxi service.

Smoking is permitted on the accommodation’s balconies and terraces; guests do not need to use a separate designated smoking area.

If a guest loses the accommodation key, the €30 key deposit is forfeited and will not be refunded.

Top-Chalets does not offer a snow-guarantee. If ski lifts close because of insufficient snow or severe weather, no refunds or compensation are provided.

A town bus provides convenient transport between the accommodations, major lift stations, and village amenities. The service is free of charge for guests with a valid ski pass.

At this time, the accommodations do not provide child-safety features such as stair gates, socket covers, or bed rails. Families traveling with toddlers are advised to bring any necessary safety equipment themselves.

Yes. Aparthotel Sterngucker offers an on-site electric-vehicle charging station for guests, priced at €0.60 per kWh.

Aparthotel Sterngucker and other Top-Chalets properties in Königsleiten do not provide a communal wellness or spa area accessible to all guests. Visitors should plan accordingly, as no shared spa facilities are available on site.

Secure storage for bicycles and e-bikes is available during summer stays. This service is provided free of charge and does not require a reservation.

The wellness area offers a sauna and a steam pool. It is open from 10:00 to 18:00 each day except Saturday, when it is closed.

Restaurant Sterngucker serves breakfast from 07:30 to 10:00, lunch from 11:30 to 14:00, and dinner from 17:30 to 20:30. These are the exact opening hours for each meal period.

For stays longer than one week, a mid-stay change of towels and bed linen is provided free of charge during the summer season. In the winter season, this service is available for an additional fee.

Additional parking spaces can be reserved in advance. The fee is €10 per space, per day.

Yes. Top-Chalets provides assistance with booking guided mountain activities.

Apartments in Aparthotel Sterngucker do not have private washing machines or dryers. Guests can use the shared laundry room on site, with each wash and each drying cycle priced at €4.

Access to the Aparthotel Sterngucker wellness area is included with winter bookings for guests staying in Sterngucker apartments.

Top-Chalets has been successfully renting chalets and apartments in Königsleiten since 2008.

Yes. Top-Chalets is run as a family business that has specialised in luxury chalet and apartment rentals in Königsleiten since 2008.

Article 7.6 of the General Conditions requires guests to report any defects in the accommodation to Top-Chalets immediately upon arrival. Prompt notification lets the team resolve the issue at once and ensures your security deposit is not affected by pre-existing damage.

Yes. The General Conditions state that Top-Chalets is entitled to deny access to the accommodation or have a tenant removed if the terms are breached; any costs arising from such action will be charged to the renter.

No. Article 8.1(c) of the General Conditions states that in the event of early departure, the renter remains liable for the full principal sum and is not entitled to any refund.

Guest reviews of Top-Chalets accommodations can be found on Zoover, Tripadvisor, and Google. These platforms feature feedback and ratings from previous guests about their stay.

At this time, Sterngucker 107 is the only accommodation that is fully wheelchair-accessible and specifically adapted for guests with reduced mobility. No other units currently meet these accessibility standards.

Top-Chalets does not currently sell gift vouchers or travel vouchers for future stays. Consequently, no voucher option is available for redemption when booking accommodations.

At this time, Top-Chalets does not offer any bundled packages that combine accommodation with ski-school lessons or equipment rental at a discounted rate. Guests can arrange these services independently.

Top-Chalets charges homeowners a 15% commission for the management and rental of their properties.

Visitors without a ski pass are required to pay for the village bus. Current fares and ticket options are not provided in this information.

Top-Chalets does not routinely offer early-booking or last-minute discounts; any such promotions are announced only shortly before the stay.

Yes. Guests arriving after 17:00 can complete check-in at the restaurant of Aparthotel Sterngucker.

Some Top-Chalets accommodations are available through Airbnb. Guests may book these select properties on that platform.

Short stays of two or three nights are available outside the high season. Please email Top-Chalets with your request to confirm availability and make arrangements.

Top-Chalets does not provide damage or liability insurance for homeowners. Property owners are responsible for arranging their own insurance coverage and bear all related risks.

At present, Top-Chalets has no loyalty programme or repeat-guest discounts in place. If such a programme is introduced in the future, enrolment details will be communicated through the company’s usual channels.

Yes. Guests arriving after reception hours (17:00) can pick up their keys and complete check-in at the restaurant.

The reception team at Aparthotel Sterngucker is multilingual and ready to assist guests in Dutch, German, and English.

Top-Chalets currently does not use promotional codes or special-offer vouchers for online bookings. Any available discounts are displayed on the homepage under “More info → Offers” and are automatically applied—no code is required.

The online search-and-book tool does not currently include filters for accessibility features. As a result, wheelchair-accessible accommodations cannot be filtered separately.

Top-Chalets charges a reservation fee of €40 per booking. Refundability is not specified.

The mandatory bed-linen fee is €24.50 per person. Final-cleaning charges differ for each accommodation and are specified during the booking process.

The security-deposit amount differs for each accommodation. There is no single set rate; every property specifies its own deposit requirement.

Article 7.4 of the General Conditions states that any required security deposit must be paid in advance and at the latest together with your final rental instalment before arrival.

No. Article 7.3 of the General Conditions lists the hire of bed linen and towels as a mandatory cost for every booking, so guests must use the supplied sets and cannot waive the fee by bringing their own.

No. Final cleaning is designated as a mandatory cost under Article 7.3 of the General Conditions and is charged in advance for every stay; self-cleaning does not replace this required service.

Article 8.7 of the General Conditions states that any cancellation must be communicated to Top-Chalets in writing (for example, by email or letter). Verbal or phone-only requests do not constitute a valid cancellation.

The complete General Conditions for bookings and stays are available online at top-chalets.com/search-and-book/booking/general-conditions, with an identical version for summer stays at top-chalets.com/summer/search-and-book/booking/general-conditions. You can consult or download the document at any time prior to confirming a reservation.

Yes. For stays booked in the winter season, the cost of the mandatory final cleaning is already built into the rental price and is not charged as a separate fee.

You can review the full Privacy Statement at top-chalets.com/privacy-statement for the winter site or at top-chalets.com/summer/privacy-statement for the summer site. The document explains exactly which personal data Top-Chalets processes, the purposes of processing, retention periods, and the security measures in place.